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Responsible play

Playing Within Limits

Entry fees are spent, not invested. In a large field most entries return nothing, and a plan made before opening the app is worth more than any selection advice on this site.

Hero11 account screen shown alongside responsible play guidance
Hero11 account screen shown alongside responsible play guidance

The fixed rules

  • 18+ only. Paid contests are closed to anyone under eighteen, and age forms part of verification.
  • One person, one account, in your own name, with a matching payout account.
  • Not available everywhere. Paid contests are not offered in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland and Sikkim.
  • Budget entry fees like tickets, not like deposits you expect back.

The tools, and when to set them

All four are inside the app
ToolWhat it doesSet it
Deposit limitCaps what can be added over a period, across the whole appBefore the first deposit
Session reminderInterrupts a long session with elapsed timeAt setup, while it feels unnecessary
Cool-offShort lock on paid playThe first time chasing a loss occurs to you
Self-exclusionLong lock on paid playWhen cool-off has not been enough

Neither cool-off nor self-exclusion can be lifted early, which is exactly what makes them work.

Signs worth acting on

  • Depositing again to recover a loss the same day.
  • Raising entry fees after a loss rather than after a plan.
  • Entering contests during time set aside for something else.
  • Not wanting people close to you to know the amount spent.
  • Borrowing, in any form, to fund an entry.

If more than one of those is familiar, use self-exclusion in the app now rather than after the next fixture. In India, free and confidential support is available through the national Tele-MANAS mental-health helpline on 14416.

Is fantasy cricket gambling?

It is treated as a skill format because selection decides the result rather than a bet on an outcome. It still costs money and can be played harmfully, which is what limits are for.

What does a deposit limit cover?

The whole app, not one category. It is the single most useful control available.

Can I close my account?

Yes, through in-app support. Withdraw any balance first; closure does not move money for you.

Try it on the next fixture

The contest button opens the Hero11 fantasy lobby in a mobile browser. The download button opens the promo page for the Android file.

18+ only · v1.13.f675 · Android 7.0+ · Paid contests excluded in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland and Sikkim

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